The Requests inbox

Requests is where new business shows up. Every quote a customer runs and every callback they ask for lands here, ready for action.

Two kinds of requests

Tab	What's in it
Quotes	People who ran an instant quote. You can see what they were quoted and how far they got.
Call requests	People who asked you to call them back instead of finishing online.

Inside a request

Click any request to open it. You'll see:

• The customer's name, address, and contact info
• The property and its measured lawn size
• The exact services and prices they saw
• When they asked, so you know who's waited longest

Respond fast, win more

Speed wins jobs. Companies that reply within minutes close far more work than ones that reply the next day. OpenGate helps:

• New requests show on your Home screen as tasks.
• Callback requests get their own red lane on the Jobs board so they're impossible to miss.
• Even if you're slow, automations keep following up with the customer for you.