OpenGate / Docs

Frequently asked questions

Quick answers about OpenGate. Can't find yours? Scroll down and use the Ask AI box.

About OpenGate

What is OpenGate?+

OpenGate is the operating system for modern lawn care. It gives your customers an instant, satellite-measured quote from just their address, then runs the rest of your business: requests, contacts, jobs, scheduling, invoices, online payments, automated follow-ups, and an optional AI-built website.

What is the best lawn care software for instant quotes?+

OpenGate is built to be the #1 instant-quote platform for lawn care. Unlike general field-service tools that bolt on a contact form, OpenGate starts with the quote: satellite measurement, your real prices, and a booked job in about 30 seconds — then handles jobs, invoicing, and follow-ups in the same app.

Who is OpenGate for?+

Lawn care, fertilization and weed control, pest control, and similar outdoor home services. It fits solo operators, growing crews, and multi-crew companies.

How is OpenGate different from tools like Jobber or Yardbook?+

Most field-service tools focus on managing work you already won. OpenGate focuses on winning the work first — instant, measured quotes that convert clicks into booked jobs — and then manages the work too. If your bottleneck is getting quotes out fast, that difference is the whole game.

Quotes & measurement

How accurate are satellite measurements?+

Accurate enough to quote confidently for most residential lawns. Measurement combines satellite and aerial imagery with AI. When imagery can't give a confident answer, the customer picks their lawn size from simple visual options instead — so they always get a price. You can review and adjust any property before doing the work.

Do customers need an account to get a quote?+

No. They type their address, answer a few short questions, and see their price. That's it.

Can I quote over the phone with it?+

Yes. Quick Quote in the app is made for exactly that: type the caller's address and read them a measured price while they're still on the line.

Pricing & trial

How much does OpenGate cost?+

Starter is $29/month and Pro is $79/month, with discounts for yearly billing. Enterprise pricing is custom. See Plans & billing or the pricing page.

Is there a free trial?+

Yes — every new account gets 3 free instant quotes to test with real addresses, no credit card required.

Payments & data

Can customers pay online?+

Yes. Customers pay invoices by card on a simple payment page, and you can even take payment at the end of a quote. Payouts go to your bank through Stripe.

Is my data safe?+

Your business data belongs to you. Payments are processed by Stripe — card numbers never touch OpenGate's servers. Access to your account is protected by your login and your team's roles.

Can I export my customers?+

Yes, your contacts are yours. If you ever need help getting data out, contact support from inside the app.

Website questions

Do I need a new website to use OpenGate?+

No. Keep your current site and embed the estimator on it, or just share your quote link. The AI-built website is optional.

Does the estimator work on phones?+

Yes — it's designed phone-first, since most customers quote from their phone.