OpenGate / Docs

The AI receptionist

Visitors have questions at 9pm. The AI receptionist answers them, collects their info, and points them to an instant quote — while you sleep.

What it does

  • Answers questions about your services, prices, and service area — using your real business info.
  • Captures leads: asks for a name and contact info at the right moment, and saves it to Contacts.
  • Sells for you: steers people toward getting an instant quote.
  • Never misses: it's on every page of your OpenGate website, day and night.

Make it yours

Open AI Receptionist in the app's Tools tab:

  1. Pick the lookColors and position to match your site.
  2. Set the startersThe suggested questions visitors see first, like "How much is weekly mowing?"
  3. Check the knowledgeIt answers from your services and business details — keep those current and it stays smart.

Review every chat

Every conversation is saved in Conversations, and the analytics show how many chats turn into leads. Read a few transcripts each week — they tell you exactly what customers ask most.

Tip: the most common chat question is price. Make sure your starters include one that leads straight to the instant quote.