The AI receptionist
Visitors have questions at 9pm. The AI receptionist answers them, collects their info, and points them to an instant quote — while you sleep.
What it does
- Answers questions about your services, prices, and service area — using your real business info.
- Captures leads: asks for a name and contact info at the right moment, and saves it to Contacts.
- Sells for you: steers people toward getting an instant quote.
- Never misses: it's on every page of your OpenGate website, day and night.
Make it yours
Open AI Receptionist in the app's Tools tab:
- Pick the lookColors and position to match your site.
- Set the startersThe suggested questions visitors see first, like "How much is weekly mowing?"
- Check the knowledgeIt answers from your services and business details — keep those current and it stays smart.
Review every chat
Every conversation is saved in Conversations, and the analytics show how many chats turn into leads. Read a few transcripts each week — they tell you exactly what customers ask most.
Tip: the most common chat question is price. Make sure your starters include one that leads straight to the instant quote.